Information security policy

1. COLLECTION OF PERSONAL INFORMATION.

We collect personal information to:

1. Support customers when purchasing products or using services.
2. Answer customer questions.
3. Provide the latest information about MID Vietnam's products and services.
4. Review and improve the content and interface of the website and application.
5. Carry out promotional activities related to MID Vietnam's solutions.

To use some services on the website or application, customers may be required to provide personal information (full name, phone number, email, etc.). All declared information must be accurate and legal. MID Vietnam is not liable for inaccurate declared information.

We also collect information about usage behavior, including the number of visits, number of pages viewed, links clicked and information related to the connection to the MID Vietnam website. In addition, we record information from the customer's web browser, including IP address, browser type, language used, access time and addresses accessed by the browser.

2. USE OF PERSONAL INFORMATION

- MID Vietnam collects and uses personal information in accordance with the provisions of this “Privacy Policy”.

- When necessary, we may contact customers directly via email, phone or text message.

- Send email notifications about new products, services, upcoming events or recruitment information if customers register to receive notifications.

3. SHARING PERSONAL INFORMATION

We are committed to not disclosing customers' personal information, except in the cases stated in the "Use of personal information" section. In some special cases, personal information may be shared as follows:

1. When requested by law enforcement agencies.
2. When it is necessary to protect the legitimate rights of MID Vietnam before the law.
3. In emergency situations to protect the personal safety of MID Vietnam members.

4. ACCESS TO PERSONAL INFORMATION

Customers can access and edit their personal information at any time through the links or functions provided by MID Vietnam.

5. PERSONAL INFORMATION SECURITY

By providing personal information, customers agree to the terms of this policy. MID Vietnam is committed to protecting personal information by all possible means.

We recommend that customers comply with the following principles to protect personal information:

1. Do not use easily guessable information (full name, date of birth, phone number, etc.) as passwords.
2. Log out of the system and close the browser when not in use, especially on shared computers.
3. Change your password immediately if you suspect it has been disclosed and notify MID Vietnam for support.
4. MID Vietnam is not responsible for any losses arising from illegal acts or errors on the customer's part related to the account or personal information.

6. INFORMATION STORAGE PERIOD

Customer's personal information will be stored until there is a request for cancellation or the customer cancels it himself. Otherwise, in all cases, personal information is kept confidential on MID Vietnam's server.

7. USE OF “COOKIES”

Cookies are text files stored on a customer's computer by a website server. Cookies do not run programs or contain viruses, and can only be read by a server in the same domain that created them.

MID Vietnam uses cookies to:

1. Personalize and optimize the customer's online experience.
2. Allow access without having to re-register information.

Customers can accept or reject cookies. However, rejecting cookies may affect some services and features on the MID Vietnam website.

8. REGULATIONS ON "SPAM"

MID Vietnam only sends emails to customers when they register or use our services. We are committed to not selling, renting or sharing customer emails with third parties. If you receive unwanted emails from our system, customers can click the link to unsubscribe from receiving emails or notify MID Vietnam directly.

9. POLICY CHANGES

We may update the “Privacy Policy” without prior notice to suit the needs of MID Vietnam and customer feedback. The update time will be revised to “last updated” below.

This policy only applies to MID Vietnam, not including third parties with advertisements or links on the website. We recommend that customers carefully read the privacy policies of third parties before providing personal information. MID Vietnam is not responsible for the content or legality of third party websites.